job details

Job Number: 1217270
Job Title: Application support Analyst
Job Type: Full-time
Location: Lake Success, NY
Post Date: Mar 12 2018
Salary: DOE
Detailed Job Description:
Medical Services Provider is looking for an application support specialist. You will provide high level support and coordination of support for enterprise applications and systems ensuring a high level or responsiveness and satisfaction. You should possess excellent interpersonal skills and the ability to work well in a diverse multicultural environment. This job requires significant interaction with staff and moderate interaction with external vendors. The position will mainly focus on supporting applications and working on technology related projects with the IT Manager and Team.
Required Skills:
Bachelor's Degree in computer science, information systems, or related field.
3+ years of experience providing software support services required.
2+ years of experience in Microsoft Office 365 - Office 2016 Products, SharePoint, Skype
Must possess excellent verbal and written communications skills.
Must have excellent customer service skills.
Must be able to handle multiple priorities simultaneously.
Must have well-developed problem-solving skills and a passion for solving puzzles and learning how things work.

Preferred Experience:

EHR/EMR systems (Care Compass, MCO).
Familiarity with clinical workflow.
Agile development methodology a plus.
Must have the ability to quickly assess requests and identify appropriate solutions.
Must have the ability to interact with both non-technical users and highly technical users.
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