job details

Job Number: 1211298
Job Title: Desktop support - 6 Positions
Job Type: Contract
Location: New York
Post Date: Nov 14 2017
Salary: $30.00-$35.00 Per Hour
Detailed Job Description:
We are looking for 6 desktop support individuals with EXCELLENT CUSTOMER SUPPORT skills.

You will be working with users to support software like Chat, Cell Phone for email, Upgrade to MS 365, escalate tickets, follow up on service when complete, install a new PC/MAC for use, and inventory for all hardware and software.

You will need to have Office 365, Windows7/10, MAC, Mobile Support for both IPhone and Android.

You should be able to adapt quickly to change and copes well with ambiguity Solutions and outcome orientated. Autonomous and organized. Ability to demonstrate grace under pressure Builds credibility and known for being accountable and keeping promises. Strong team player. Able to challenge, to clarify understanding of issues and solve complex problems. Communicate effectively.
Required Skills:
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